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Choosing a plan

Cloud or Complete: which fits?

Both packages have the same features. Here's how to pick the right one.

1 min read

RichVoIP has two packages, and every feature is included in both: smart greeting menus, recording, transcription, AI call insights, voicemail to email, eFax, the desktop and mobile app, and support in three languages. The only real difference is the phone.

Cloud — $29.99 per extension / month

Bring a compatible phone you already own, or use the RichVoIP desktop and mobile app. Cloud fits teams that mostly work from computers and cell phones, or businesses that already have phones they like.

Complete — $39.99 per extension / month

A desk phone is included for every extension, configured before it ships and set up by our team. Complete fits front desks, kitchens, counters and offices where people expect a phone on the desk.

What's the same on both

  • A 1-year agreement
  • No setup or porting fees
  • Telecom Recovery Fee of $2.50 per line per month — our fee, not a tax
  • Taxes are extra

Still deciding?

Need a cordless phone for the floor, or a mix of desk phones and the app? Ask in your quote — we'll recommend the setup that fits how your business actually works.

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