Features
A phone system that
thinks ahead.
Every feature below is included in both Cloud and Complete — no upgrade tiers.
Calls
Crystal-clear business calls with hold, transfer, conference and call parking. Ring the right people at the right time — the front desk, the kitchen or your cell.
Smart IVR
Greet every caller in their language and send them straight to reservations, orders or a manager. Business hours, holidays and after-hours rules are set once and run on their own.
Recording, transcription & AI insights
Every call recorded, transcribed and summarized in English, Portuguese or Spanish. Search what customers said, spot follow-ups and see how calls are going at a glance.
Coming soon: RichVoIP AI ReceptionistMobility
Take your business line anywhere with the desktop and mobile app. Customers see your business number, not your personal cell — at the restaurant, at home or on the road.
eFax
Send and receive faxes as PDFs from your email or the app. Keep your fax number for vendors and suppliers, and retire the old machine.
Admin portal
Add users, change greetings, update hours and see call activity from one simple dashboard. Prefer not to? Our team will make changes for you.
Pricing
All of this, in both packages.
Cloud
Bring your own phone or use the app
$29.99
per extension / month
CompleteMost popular
Desk phone included
$39.99
per extension / month
1-year agreement · No setup or porting fees · Telecom Recovery Fee $2.50/line · Taxes extra.
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