Pricing
One simple price.
Everything included.
Two packages with the same features. The only difference is whether a desk phone comes in the box.
Cloud
$29.99per extension / month
Bring your own phone or use the app
- Smart IVR, recording and transcription
- AI call insights
- Desktop and mobile app
- Keep your number — porting included
- Support in EN · PT · ES
Complete
$39.99per extension / month
Desk phone included
- Smart IVR, recording and transcription
- AI call insights
- Desktop and mobile app
- Keep your number — porting included
- Support in EN · PT · ES
The fine print, up front.
Read the 911 / E911 Notice- 1-year agreement
- Both packages are billed monthly on a 12-month term.
- No setup or porting fees
- We configure your system and move your number at no charge.
- Telecom Recovery Fee $2.50/line
- Our fee, not a tax. Charged monthly per line.
- Taxes extra
- Applicable federal, state and local taxes are added to your bill.
Compare
Every feature, in both packages.
| Feature | Cloud$29.99 | Complete$39.99 |
|---|---|---|
| Phone | Bring your own or use the app | Desk phone included |
| Smart IVR menus (EN · PT · ES) | Included | Included |
| Call recording | Included | Included |
| Transcription | Included | Included |
| AI call insights | Included | Included |
| Voicemail to email | Included | Included |
| eFax | Included | Included |
| Desktop & mobile app | Included | Included |
| Keep your number — porting included | Included | Included |
| Admin portal | Included | Included |
| Installation and team training | Included | Included |
| Support in English, Portuguese and Spanish | Included | Included |
FAQ
Questions about pricing
Still unsure? Write to sales@richvoip.com — in English, Português or Español.
911 / E911 NoticeCan I keep my number?
Yes. We move your existing number for you, with no porting fee and no downtime. The move takes about 10 to 14 days, and a temporary number or call forwarding can be live in about 15 minutes while it happens.
What happens after year one?
Both packages start with a 12-month agreement. We'll walk you through what happens when it ends as part of your quote.
What if I need to cancel?
The packages have a 1-year minimum term. Your quote explains the agreement in full, and our team is happy to answer questions before you sign.
Which phone do I get with Complete?
A wired desk phone, delivered configured and ready to plug in. We'll recommend the right model for your business in your quote.
Do the phones need Wi-Fi or a cable?
RichVoIP phones need an internet connection. Depending on the phone, that's an Ethernet cable or Wi-Fi — we'll check your setup during the free consultation.
What is the Telecom Recovery Fee?
A $2.50 per line monthly fee charged by RichVoIP. It is our fee, not a tax. Taxes are added separately.
Ready to talk smarter?
Get a free quote within 24 hours.
